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WHAT MAKES CRITICISM FAIR OR UNFAIR?

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“Fair” and “Unfair” Criticism – just what is it that makes the difference? “Fair” criticism means that what is being said is true. Intent is not the same as “Fair.” But intent matters….. Saying, “Don’t hire Dennis to change the oil in your car, it’s not his area of specialty.” Fair comment and probably not […]

Posted In: Business Relationships

Is Your Business Really Ready For Christmas?

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Christmas May Be Coming But Is Your Business Really Ready For The Opportunity? Retailers everywhere may be looking forward to what is, for many, the busiest time of the year, but research suggests it will be the businesses that offer “Experiences” to customers that will likely come out on top in the longer term. When […]

Posted In: Business Relationships

THE SEVEN SURPRISES OF STEPPING UP TO A MANAGEMENT ROLE

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Are you looking to take the next step in your career by moving towards a leadership role? Are you already in a leadership role & are looking to promote someone you think is ready? Many people think that they are more than ready for that “Step up” but most are not prepared for the surprises […]

Posted In: Business Relationships

Seven Steps To Improve The Results Of Your Email Marketing

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Email marketing is a great way to reach both your existing & potential customers – here’s why: It is inexpensive It doesn’t take a lot of time Done correctly, it will improve your bottom line sales results. But (there’s always one of those isn’t there?)…….. Getting the right sort of response from your email marketing […]

Posted In: Business Relationships, Local Business

Mad Dogs and Englishmen

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Mad Dogs and Englishmen When I first woke up on the morning of Friday the 24th June, I was somewhat in of a state of shock over the news that, overnight, the English people had voted to leave the EU! If he were still alive, I am sure that Noel Coward (originator of the phrase […]

Posted In: Business Relationships